Date Published: December 18, 2023 Categories: Surfboard Surfboard wins 29 new badges and awards in G2 winter report 2024
Date Published: January 2, 2024 Categories: Product Stay agile and optimise your resources with real-time schedule monitoring
Date Published: September 2, 2022 Categories: Product How our improved activity settings make life better for customer service teams
Date Published: July 26, 2022 Categories: Product Why good workforce scheduling requires excellent and customisable forecasting
Date Published: July 22, 2022 Categories: Product Developing the right team structure for your contact centre
Date Published: July 19, 2022 Categories: Product A comprehensive guide to managing rotations in shift scheduling
Date Published: July 13, 2022 Categories: Insights Webinars Providing excellent service in eCommerce – Webinar
Date Published: June 28, 2022 Categories: Industry Insights Summer Prep: Tips to Keep Your Support Team Running Smoothly
Date Published: June 14, 2022 Categories: Industry Insights Managing a Hybrid Customer Service Team: Tips for Success
Date Published: June 14, 2022 Categories: Product Scheduling breaks for your team is now easier than ever
Date Published: June 7, 2022 Categories: Industry Surfboard How to measure customer satisfaction in a contact centre
Date Published: May 31, 2022 Categories: Industry Product Surfboard Implementing planning software to control costs
Date Published: May 30, 2022 Categories: Webinars Should you extend your contact hours? | Free CX Webinar
Date Published: May 25, 2022 Categories: Industry Product Surfboard Why your B2B support team needs planning software
Date Published: May 24, 2022 Categories: Webinars Stepping into the role of leading a support team | Free CX Webinar
Date Published: May 20, 2022 Categories: Product Spreadsheets are out. Welcome to your new Surfboard schedule.
Date Published: May 12, 2022 Categories: Webinars How to Automate your Customer Experience | Free CX Webinar
Date Published: May 6, 2022 Categories: Industry Using generic scheduling software is a red flag for customer service teams
Date Published: May 4, 2022 Categories: Webinars Choosing the right Customer Service Contact Channels | Free CX Webinar
Date Published: May 3, 2022 Categories: Success Stories Lick reduces planning time by 75% with Surfboard
Date Published: April 13, 2022 Categories: Webinars How to work with Outsourcing Partners | Free CX Webinar
Date Published: April 11, 2022 Categories: Insights 5 proven ways to reduce customer service response time