Date Published: December 18, 2023 Categories: Surfboard Surfboard wins 29 new badges and awards in G2 winter report 2024
Date Published: January 2, 2024 Categories: Product Stay agile and optimise your resources with real-time schedule monitoring
Date Published: March 20, 2024 Categories: Industry Bookable video calls and meetings as a customer support channel
Date Published: March 6, 2024 Categories: Product Dynamic, automated intraday scheduling solutions for support teams
Date Published: February 27, 2024 Categories: Success Stories Global scheduling tool saves Beauty Pie 41 days per year in management time
Date Published: February 16, 2024 Categories: Guides A complete guide to BPO (Business Process Outsourcing)
Date Published: February 13, 2024 Categories: Product Democratise team scheduling through enhanced WFM permissions
Date Published: February 13, 2024 Categories: Industry Healthtech support: Delivering efficient patient care with Surfboard
Date Published: February 5, 2024 Categories: Surfboard Announcing SOC 2 Type II compliance at Surfboard
Date Published: January 31, 2024 Categories: Industry Insights Streamlining support team schedules for success
Date Published: January 26, 2024 Categories: Industry Harnessing the power of data in support centre management
Date Published: January 16, 2024 Categories: Guides Remote revolution: Adapting customer support operations for remote work
Date Published: January 10, 2024 Categories: Industry Insights Mastering the rush: techniques for handling call surges
Date Published: January 2, 2024 Categories: Product Stay agile and optimise your resources with real-time schedule monitoring
Date Published: December 18, 2023 Categories: Surfboard Surfboard wins 29 new badges and awards in G2 winter report 2024
Date Published: December 8, 2023 Categories: Webinars Getting your company onboard with implementing workforce management software: a MyTutor webinar recap
Date Published: November 24, 2023 Categories: Product Unlock the strategic value of your data with Scenario Planning
Date Published: November 23, 2023 Categories: Webinars Strategising customer support for winter peak season: a Wolf & Badger webinar recap
Date Published: November 8, 2023 Categories: Product Create more efficient, well balanced schedules with the coverage heatmap
Date Published: October 30, 2023 Categories: Industry Why good scenario planning is the backbone of any successful support team