Date Published: December 18, 2023 Categories: Surfboard Surfboard wins 29 new badges and awards in G2 winter report 2024
Date Published: January 2, 2024 Categories: Product Stay agile and optimise your resources with real-time schedule monitoring
Date Published: February 1, 2023 Categories: Product Surfboard Schedule how you want, when you want with Surfboard Plans
Date Published: January 31, 2023 Categories: Industry Insights The Importance of Team Planning in Customer Support
Date Published: January 19, 2023 Categories: Insights Measuring the return on investment of scheduling software
Date Published: January 18, 2023 Categories: Success Stories Katkin expand their support team with Surfboard
Date Published: January 11, 2023 Categories: Industry Insights Maintaining a profitable support team during a downturn
Date Published: January 6, 2023 Categories: Industry Insights What is Intraday Scheduling in workforce management?
Date Published: December 15, 2022 Categories: Industry Insights 6 tips for working in a remote customer support role
Date Published: December 6, 2022 Categories: Industry Insights Why is team collaboration so important in customer support?
Date Published: November 30, 2022 Categories: Industry Insights Customer Support: 7 essential skills for success
Date Published: November 29, 2022 Categories: Guides What is workforce scheduling? The definitive guide
Date Published: November 28, 2022 Categories: Insights What is shift planning? 4 must-know best practices
Date Published: November 25, 2022 Categories: Industry Insights Top 7 call centre scheduling best practices
Date Published: November 16, 2022 Categories: Success Stories Wolf & Badger automate scheduling with Surfboard
Date Published: November 10, 2022 Categories: Industry Insights Call centre scheduling: How to get it right
Date Published: November 8, 2022 Categories: Industry Insights Shift Rotations: Are they important for customer support teams?
Date Published: November 4, 2022 Categories: Industry Insights How to turn your customer support team into a profit centre
Date Published: November 1, 2022 Categories: Industry Insights Scaling a customer support team in 4 steps
Date Published: October 25, 2022 Categories: Insights 4 Reasons Why Increased Visibility Leads to Happier CX Teams
Date Published: October 21, 2022 Categories: Insights What is Non-live Staffing and why is it Important?
Date Published: October 17, 2022 Categories: Insights Product Surfboard Benefits of Geographically Distributed Teams
Date Published: October 3, 2022 Categories: Success Stories Hypervolt reduce missed calls by 10% with Surfboard
Date Published: September 21, 2022 Categories: Product Customer service forecasting doesn’t need to be complicated